OCTOBER 28, 2026 • MIAMI
WorkGenius Presents

Agent Operator
Conference

The first conference dedicated to the role that makes AI actually pay off - bringing together 300 leaders to define, develop, and deploy Agent Operators.

500K+
New Roles Projected
300+
Industry Leaders
1
Transformative Day
25+
Expert Speakers
The Challenge

AI agents are everywhere.
The people to run them aren't.

Companies are investing heavily in AI agents - but without skilled operators, the results disappoint.

Agents deployed, nobody owns them

Teams spin up AI agents for sales, ops, and support. The tools go live - but nobody manages them day-to-day. Quality drifts. Errors accumulate.

Workflows built, not maintained

Without ongoing oversight, prompt quality degrades, edge cases pile up, and agent workflows quietly break down under real conditions.

AI budgets growing, ROI stalling

AI underperforms not because the technology fails - but because no one is actively managing it toward measurable business outcomes.

“
A new role will emerge at scale - the agent operator. Sitting between technical and operational work, deploying and managing AI agents across an entire organisation. Instead of expanding headcount, organisations will rely on people who can embed AI into every function.
AL
Aaron Levie
Co-founder & CEO, Box
The Role

Meet the Agent Operator

The person sitting between AI tooling and business outcomes - turning agent deployments into measurable results.

AI Systems

LLMs · Agents · MCP
Workflows · APIs · Tools

Agent Operator

Manages · Optimises · Operates
Measures · Maintains · Scales

Product Engineering Ops
Business Outcomes

ROI · Quality · Speed
Scale · Compliance · Growth

Specialisation

Product Focus

Defines what agents should do, manages prompt libraries, designs human/AI handoffs, and translates business requirements into agent behaviour.

Best for

Product teams launching AI-native features

Specialisation

Engineering Focus

Builds and maintains agent infrastructure, configures MCP servers, connects agents to company systems, and monitors pipelines.

Best for

Platform teams building agent infrastructure

Specialisation

Ops Focus

Runs day-to-day operations using agents as primary tools, builds SOPs, and manages cost, quality, and risk across deployments.

Best for

Operations teams adopting AI workflows

Conference Themes

What You'll Walk Away With

A day of practical, actionable insights for everyone building or hiring in the agentic era.

Deploying Agents That Actually Work

Prompt engineering, MCP literacy, workflow design, and the human-in-the-loop judgment that separates reliable automation from expensive noise.

Measuring & Proving ROI

How to build feedback loops, define success metrics for AI-driven outcomes, and make the case to leadership when AI actually moves the needle.

Enterprise-Grade AI Governance

Security, compliance, data governance, and the org structures needed to scale AI agents without introducing unacceptable risk.

Hiring & Building Operator Teams

How to identify, assess, and onboard Agent Operators - and what the org chart looks like when agentic work becomes a core business function.

Featured Speakers

Practitioners and pioneers sharing what's actually working - and what isn't - when deploying AI agents at scale.

Speaker lineup announced soon

Who Should Attend

Built for everyone responsible for making AI investments actually deliver.

Product Leaders

Launching AI-native features and agent-assisted product journeys

Engineering Teams

Building and maintaining the infrastructure that agents run on

Operations Leaders

Running teams and workflows where agents are becoming the primary tool

HR & Talent Leaders

Hiring and building teams that will operate AI at enterprise scale

The Venue

Experience innovation in an inspiring setting at one of Miami's most sophisticated destinations.

MrC Hotel Miami - Coconut Grove

MrC Hotel

Coconut Grove, Miami

View Venue

Modern Conference Facilities

World-Class Dining

Waterfront Location

Registration Opens Soon

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127 leaders already on the waitlist